Energy usage and hybrid working 2025
Energy Usage & Awareness at Speer ITOur latest internal survey shows a strong commitment among colleagues toward sustainable energy usage. A majority (67.7%) use green electricity, with a notable rise in awareness: over 90% of respondents have monthly insight into their energy consumption. Electricity use varies widely between households, with an average of 3360 kWh […]
Speer IT Customer Satisfaction Survey 2024
Our 2024 Customer Satisfaction Survey results show a steady upward trend in overall satisfaction, with the average rating rising from 7.1 to 7.3. Customers particularly appreciated the improved collaboration with account managers and the engagement of our support team. While the support score slightly decreased from 7.4 to 7.3, users continued to value our clear […]
Fiber Network Digital Twinning: Why Accurate Data is So Critical
When managing telco fiber networks is your core business, you need to rely on the accuracy of your network data. This is especially true when you need to deliver service fast. Unresolved data errors in your fiber network can lead to operational chaos, and some very unhappy customers. Why is accurate network data so critical? […]
Network reliability is never 100% but your data should be!
The reliability of any fiber optic telco network is never absolute. There will always be outages, some planned and some unplanned. What counts is how quickly the maintenance is done or the incident is resolved, and how little your customers are inconvenienced by all of it. Extended downtime risks breaching your customer SLAs and damaging […]
How Much Does an Unreliable Fiber Telco Network Registration Cost?
A Thought Experiment in Network Management Let’s imagine that a very large and complex fiber optic telco network has just been rolled out, and it’s your job to manage it as efficiently and profitably as possible. Now imagine that the only information you have available about the entire network infrastructure is the original scope planning. […]
Speer IT Customer Satisfaction Survey 2023
Speer IT is pleased to share the results of our annual Customer Satisfaction Survey, which was once again conducted among our valued customers. This year, we’re delighted to report positive feedback across key areas such as product usage, application knowledge, communication, and our services. The infographic below provides a snapshot of last year’s results. We’re […]
How outdated asset management systems are hampering your growth
When network management is a big part of your business, outdated asset management methods can put real limits on growth. Using spreadsheets and multiple systems to register and manage a fiber optic network makes it difficult to get the kind of overview and detailed insights that are useful for analysis and planning. Then there is […]
Why accurate fiber data is crucial for your network.
Ensuring the accuracy of fiber optic network registration poses a significant challenge for network owners. To manage a network that is mostly under the ground as effectively as possible over the expected 30+ years of operation, your data needs to perfectly reflect the exact physical reality of every cable and every connection. Without sufficient consistency […]
Speer IT’s commitment to CO2 emissions reduction
Our journey to a sustainable future. At Speer IT, sustainability is not just a trend; it’s a core value that drives our operations and strategy. Understanding the importance of sustainability in today’s world, we’re dedicated to a CO2-conscious approach to business. Our mission is to continuously improve our emissions reduction policy and enhance employee awareness […]
Energy usage and hybrid working 2024
For this year’s edition, Speer IT has once again embarked on its annual exploration through a survey aimed at our team members, with a dual focus: the dynamics of working from home and the intricacies of home energy management. The survey dives into their practices concerning electricity and gas usage, the setup of their home […]
